Terms of service

Last updated: November 6, 2026

1. Purpose

These terms govern the use of the website www.acatime.com and of the services provided by Acatime: online management software (Acatime platforms), websites, apps, hosting, training and support.

Special terms, the signed quote or the purchase order prevail over these terms in case of conflict.

2. Acceptance

Using the website, sending a request or accessing an Acatime platform means you accept these terms. If you act on behalf of an organization, you confirm that you are authorized to bind it.

3. Demos and trials

Demos and trial periods are free and without commitment. The corresponding access is sent by email. Data entered during a trial may be deleted when it ends if no subscription is taken.

4. Accounts and access

• Credentials are personal and confidential: do not share them.
• The client designates the authorized people and informs us without delay of any departure or unauthorized use.
• Acatime may suspend access in case of fraudulent use or use that threatens the security of the services.

5. Subscriptions, prices and payment

• Prices are shown in Moroccan dirhams excluding taxes; applicable VAT is added. Prices on the website are indicative: only the accepted quote is binding.
• Subscriptions are monthly or yearly and payable in advance, by bank transfer, cheque, cash or card.
• In case of late payment, and after a reminder left unanswered for 15 days, access to the services may be suspended until payment is made.

6. Term and termination

• Monthly plan: no commitment, can be cancelled at any time with one month’s notice.
• Yearly plan: 12-month commitment, renewable; cancellation must be notified at least one month before the renewal date.
• Cancellation is made by simple email to acatimeplatform@gmail.com.

7. Client obligations

• use the services lawfully and for their intended purpose;
• enter accurate data and hold the necessary rights to it;
• inform its own users (students, parents, employees, customers) of the processing of their data, as data controller;
• not attempt to disrupt, copy or bypass the security of the platforms.

8. Availability and support

Acatime makes every effort to keep the services available 24/7, except for maintenance, preferably announced in advance. Support is provided by phone, email and WhatsApp during the hours shown on the website.

Unless a service level agreement is included in the contract, Acatime has a best-efforts obligation.

9. Data and reversibility

The client remains the owner of its data. When the subscription ends, it may request an export in a common format (Excel or CSV) for 90 days; the data is then deleted, as described in the Privacy policy.

10. Intellectual property

The software, website, trademarks (AcaTime, AcaSchool…) and documentation remain the exclusive property of Acatime. The subscription grants a personal, non-exclusive right of use for the term of the contract. Custom-built websites and content become the client’s property after full payment, unless the quote states otherwise.

11. Liability

Acatime cannot be held liable for indirect damages (loss of revenue, customers…) or for misuse of the services. Its liability is limited to the amount paid by the client over the last 12 months.

Neither party is liable for a failure caused by force majeure.

12. Changes to these terms

Acatime may update these terms. The applicable version is the one published on the website; clients are informed by email of any significant change at least 30 days in advance.

13. Governing law and disputes

These terms are governed by Moroccan law. In case of dispute, the parties will first seek an amicable solution; failing that, the competent courts of Meknes have exclusive jurisdiction.

Contact: acatimeplatform@gmail.com — +212 660 057 181.